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South Head Kaipara Harbour 4g

Starter Poster
Posts: 3
Registered: ‎18-07-2020

South Head Kaipara Harbour 4g

by PeterBoyes Starter Poster
Message 1 of 4 (407 Views)

4 g mobile service is just about non existent. What on earth is going on. This is just in the last week or so.

Business Ninja Adept
Posts: 2,132
Registered: ‎30-09-2014

Re: South Head Kaipara Harbour 4g

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 4 (400 Views)

@PeterBoyesKaipara Harbour site was upgraded at the end of last month. Site seems to be working fine with no alarms and taking 4G traffic.

Suggest you call Customer Services and get a fault logged for the issue to be investigated incase any issues were introduced during the upgrade, always the possibility the coverage footprint has changed as well after upgrade.

 

Best Regards,
Sebastian

NOC Engineer | Vodafone NZ
Starter Poster
Posts: 3
Registered: ‎18-07-2020

Re: South Head Kaipara Harbour 4g

by PeterBoyes Starter Poster
Message 3 of 4 (380 Views)

More nonsense. Their advice is to restart the modem and other timewasters (as if I haven't already done that). The issue is Vodafone throttling the service and the upgrade has screwed with the coverage area. But Vodafone should know that already and have fixed it.

Starter Poster
Posts: 3
Registered: ‎18-07-2020

Re: South Head Kaipara Harbour 4g

by PeterBoyes Starter Poster
Message 4 of 4 (357 Views)

a couple of days respite with half way decent speeds and now back to less than 2 mps. Once again I am forced to remark this is the level of service not even acceptable in a third world country but 50 minutes from Auckland cbd in a lockdown is a pitiful disgrace.

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