16-03-2020 12:29 PM
I got a problem with my phone.
so, i just shifted my plan from pre-pay to pay monthly last week. First 1 or 2 days the plan worked fine, but just in this weekend, i found my phone had no access to internet any more...
Tried to pop my wife's sim card (2degrees) into my phone, works perfectly; while put my sim card into her phone, it only has 3G net.
have called 777 and visited local shop, no one knows what happened to my phone...
My phone is HUAWEI P30pro with EMUI 10.1 OS
16-03-2020 06:44 PM
Can you please private message me the mobile number? I will take a look.
16-03-2020 08:11 PM last edited 16-03-2020 08:19 PM by sebastianbd
Thanks! My number <removed>
16-03-2020 08:20 PM
I asked you to Private Message me your number. This is a public forum. Please do not post personal details in the public form.
I will have a look at your connection and private message you about it.
16-03-2020 08:22 PM
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