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Overheating phone

New Poster
Posts: 1
Registered: ‎24-05-2018

Overheating phone

by Dand New Poster
Message 1 of 2 (515 Views)

My cell phone ‘died’. I think it was becasue of overheating because the back of the phone was hot. It's cooled down now though but still won't turn on. What should I do? I haven't opened the back of the phone for fear of breaking it.

Community Manager
Community Manager
Posts: 1,533
Registered: ‎29-02-2012

Re: Overheating phone

by Community Manager Community Manager
Message 2 of 2 (512 Views)

Hi @Dand, sorry to hear about your phone! If it is a viable option, it would be best to take your phone and pop into your nearest Vodafone store. One of the Ninjas there should be able to determine if your phone is now a brick, or if there is something that can be done to restore it. Either way, they'll be able to tell you what to do! Good luck. Smiley Happy

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