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Number of rings

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Registered: ‎25-01-2017
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Number of rings

by Contributor Fantail18 Contributor
Message 1 of 8 (3,252 Views)

Hi there, I wonder if anyone can tell me if there is a way to increase the number of rings before the phone goes to voicemail.  We have a Nokia Windows phone and an Huewai Android phone.  We are both on Vodafone pay and go.

 

Thanks

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Re: Number of rings

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 8 (3,234 Views)

Hi @Fantail18

 

You cannot extend the ring time on a Prepay connection.

 

http://help.vodafone.co.nz/app/answers/detail/a_id/3960/

 

 

Regards

 

Rochelle

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Re: Number of rings

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by Contributor Fantail18 Contributor
Message 3 of 8 (4,209 Views)

Thank you Rochelle. Any particular reason why not?

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Re: Number of rings

by MikeHales Retired Staff
Message 4 of 8 (3,158 Views)

@Fantail18

 

Just the way the Prepay plans work means we don't have that facility available - sorry!

Product Owner AI & Automated Support
Vodafone New Zealand
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Re: Number of rings

by Contributor Fantail18 Contributor
Message 5 of 8 (3,155 Views)

No problem, thanks Mike.  Just an aside, I had a text from Vodafone yesterday that said my Pay and Go rates were increasing, quite a lot!  1c to 10c per text and 20c to 30c per minute for calls.  I know the rates were previously very good but that seems a fairly high hike.Smiley Surprised

 

am am I right in assuming that calls to the UK will remain the same at 89c per minute?

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Re: Number of rings

by MikeHales Retired Staff
Message 6 of 8 (3,143 Views)

Yes, calls to UK remain the same.

Product Owner AI & Automated Support
Vodafone New Zealand
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Posts: 20,917
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Re: Number of rings

by johnr Retired Staff
Message 7 of 8 (3,017 Views)

@Fantail18It's not the number of rings but time before incoming calls are passed to Voicemail and it's 20 seconds ringing / paging time,

 

If you request Voicemail to be removed then it's 40 seconds and the incoming call is dropped

 

John

Ex VodafoneNZ staff member 17+ years and if you want real help from real people check out www.geekzone.co.nz
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Re: Number of rings

by Contributor Fantail18 Contributor
Message 8 of 8 (3,153 Views)

No problem, thanks Mike.

 

 Just an aside, I had a text from Vodafone yesterday that said my Pay and Go rates were increasing, quite a lot!  1c to 10c per text and 20c to 30c per minute for calls.  I know the rates were previously very good but that seems a fairly high hike.Smiley Surprised

 

Am I right in assuming that calls to the UK will remain the same at 89c per minute?

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