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Nokia 7.2 SIM card issues after upgrade to Android10

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Registered: ‎10-05-2020
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Nokia 7.2 SIM card issues after upgrade to Android10

by PetraH Starter Poster
Message 1 of 4 (131 Views)

After receiving the upgrade to Android10 yesterday, my Nokia 7.2 has stopped sending text messages. Have checked the settings and restarted multiple times but the problem persists.

When first setting up the phone I had trouble getting the mobile internet connection going due to erroneous Access Point information. Wondering if this could be a similar problem, or if Vodafone are aware of any glitches due to the Android 10 rollout affecting the messaging functionality? I have an unlocked dual SIM phone (of which I'm currently using only one) and I'm on a prepaid plan.

Posted from Generic Android 2.0
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Registered: ‎24-08-2008

Re: Nokia 7.2 SIM card issues after upgrade to Android10

by Expert Contributor Expert Contributor
Message 2 of 4 (120 Views)
Sounds like a known issue with VoLTE. Try either switching off VoLTE, or locking phone to 3G.
Posted from Samsung SM-G973F
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Re: Nokia 7.2 SIM card issues after upgrade to Android10

by PetraH Starter Poster
Message 3 of 4 (109 Views)
@coffeebaron - Thank you! Switching off VoLTE resolved the problem for me. Many thanks for the swift response.
Posted from Generic Android 2.0
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Re: Nokia 7.2 SIM card issues after upgrade to Android10

by PetraH Starter Poster
Message 4 of 4 (106 Views)
@coffeebaron - any suggestion what might prevent my phone from opening and sending MMS?
Posted from Generic Android 2.0
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