11-02-2018 07:46 PM last edited 13-02-2018 09:03 PM by MikeHales
Hi, I have just obtained a new Vodafone Smart Ultra 7 phone. I have set up my hotmail email and its working fine. All my contact information is in that hotmail account and although I have selected that email account none of the contacts transfer to the contacts folder on the phone. Help please
13-02-2018 09:02 PM
13-02-2018 09:40 PM
Unfortunately this article does not solve my problem.
As I have outlined I can access my email and contacts via the outlook app but I cannot transfer the contacts to the phone's address book - the "contacts" icon/program which sits on the phones homescreen.
13-02-2018 10:15 PM - edited 13-02-2018 10:15 PM
Seems you're not alone but found these steps
More in Android queries forum
13-02-2018 09:03 AM
Check out the Android Query forum, there were a few options there.
13-02-2018 08:10 AM
18-02-2018 08:54 AM
I still have the issue. I have no problems with the email app and I can sync my emails, calender and I can view my contacts through the email app.
However I cannot sync those email contacts with the address book on the phone. This is my ongoing issue.
21-02-2018 09:39 AM
After not being able to solve the issue through this forum I visited a "Ninja" at a Vodafone store. They were absolutely useless and no use. The Ninja continued to tell me I needed an old phone to transfer the contacts to the new phone. He could not explain the menus on the contacts/address book on my phone that offer which contacts you want to import/display. These are the functions that I want to work but he was unable to help me.
03-03-2018 09:28 AM - edited 03-03-2018 09:31 AM
Open you hotmail account, Click people icon > Select contacts > enter on manage , now you can export all or selected contacts to excel.Import excel to google contacts or contact restore apps on android.
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