One of your Ninjas topped up my account last night and said she would email me a password. I haven't received the email and I can't get into my phone at all now. Previously another ninja gave me a temporary password - I think it was a number - and It just never signed out so it wasn't a problem until I was asked for my password in order to top up.
Please I need a new password and can't even open my phone until I get one. Please email me a password