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How to contact Vodafone confidentially

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Starter Poster
Posts: 7
Registered: ‎06-07-2014
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How to contact Vodafone confidentially

by Lana4 Starter Poster
Message 1 of 7 (2,406 Views)

The person who has there name on my bill is no longer here.Its very confidential but they are not allowed to use internet.I have always dealt with problems an dleft my details od DOB as access.Now they wont let me sort things out .Help

Community Manager
Community Manager
Posts: 1,533
Registered: ‎29-02-2012

Re: How to contact Vodafone confidentially

by Community Manager Community Manager
Message 2 of 7 (2,336 Views)

Hi @Lana4, I can get someone to give you a ring and have a chat with you about your bill. Please click on my name and send me a private message with your account details, name and contact number and a brief description of what the issue is so that I can ask someone to get in touch.

Starter Poster
Posts: 7
Registered: ‎06-07-2014

Re: How to contact Vodafone confidentially

by Lana4 Starter Poster
Message 3 of 7 (2,277 Views)

Thanks Lon I appreciate your handling of the whole situation and wa spleased to know there was a way through this.I do hope Vodafone rethinks this problem and has ways to help us next time.

Well done

Community Manager
Community Manager
Posts: 1,533
Registered: ‎29-02-2012

Re: How to contact Vodafone confidentially

by Community Manager Community Manager
Message 4 of 7 (2,240 Views)

I'm happy to hear you have had a good outcome @Lana4. Pleased to have been able to help!

Starter Poster
Posts: 5
Registered: ‎31-07-2015

Re: How to contact Vodafone confidentially

by Ross69 Starter Poster
Message 5 of 7 (2,012 Views)

If someone could contact me, that would be appreciated. 

Starter Poster
Posts: 5
Registered: ‎31-07-2015

Re: How to contact Vodafone confidentially

by Ross69 Starter Poster
Message 6 of 7 (1,981 Views)

If someone could contact me, that would be appreciated.

Community Manager
Community Manager
Posts: 1,533
Registered: ‎29-02-2012

Re: How to contact Vodafone confidentially

by Community Manager Community Manager
Message 7 of 7 (1,938 Views)

Hi @Ross69, feel free to send me a private message with details your request and I will be happy to help if I can. I am going to close this topic now as Lana's issue was resolved.

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