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Cracked screen & Warranty

Starter Poster
Sasha633
Posts: 2
Registered: ‎27-03-2018
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Cracked screen & Warranty
by Sasha633 Starter Poster

‎27-03-2018 09:18 AM

Message 1 of 4 (2,754 Views)
Hi I bought a Samsung J3 2weeks ago & the screen has been cracked. Will the warranty cover repairs?
Posted from Vodafone Smart Ultra 6
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Business Ninja Adept Business Ninja Adept
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sebastianbd
Posts: 2,131
Registered: ‎30-09-2014

Re: Cracked screen & Warranty
by Business Ninja Adept Business Ninja Adept Business Ninja Adept

‎28-03-2018 07:46 AM

Message 2 of 4 (2,724 Views)

No it wouldn't. It's not a fault with the phone. That's user damage.

 

You can take it into a Vodafone store to have it sent away and the screen repaired / replaced, at your cost.

NOC Engineer | Vodafone NZ
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New Poster
hudson
Posts: 1
Registered: ‎07-10-2019

Re: Cracked screen & Warranty
by hudson New Poster

‎07-10-2019 07:55 PM

Message 3 of 4 (1,340 Views)

What would be the estimated cost to get my phone screen replaced??

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Retired Staff
johnr
Posts: 21,186
Registered: ‎06-08-2008

Re: Cracked screen & Warranty
by johnr Retired Staff

‎07-10-2019 10:44 PM

Message 4 of 4 (1,323 Views)

@hudson  Pricing is best quoted by the approved service agent!

Ex VodafoneNZ staff member 17+ years and if you want real help from real people check out www.geekzone.co.nz
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