Broken phone

New Poster
Posts: 1
Registered: ‎02-09-2017

Broken phone

by Derbit New Poster
Message 1 of 2 (1,559 Views)
I purchased a Sony experia X from your Dunedin store less than a year ago and for the last couple of months it has been playing up like a second hand lawnmower, I was curious if there is a way this could be fixed as I am not happy with this phone at all, or am I up a certain creek without a paddle
Kind regards Dean
Posted from Sony F5121
Retired Staff
Posts: 21,202
Registered: ‎06-08-2008

Re: Broken phone

by johnr Retired Staff
Message 2 of 2 (1,554 Views)

@DerbitYou need to return the handset to place of purchase with proof of purchase so it can be sent to the Sony service centre,


But when you say playing up what do you mean, Have you tried a hard reset of the handset? Back up everything on the handset before doing this!



Ex VodafoneNZ staff member 17+ years and if you want real help from real people check out
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