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iphone goes to voicemail

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Posts: 1
Registered: ‎28-09-2014
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iphone goes to voicemail

by Debbie New Poster
Message 1 of 2 (779 Views)

Can someone please tell me why my iphone has started going straight to voicemail and how do I fix it. Thanks.


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Ninja Initiate
Posts: 121
Registered: ‎18-06-2014

Re: iphone goes to voicemail

by Ninja Initiate Ninja Initiate Ninja Initiate
Message 2 of 2 (1,017 Views)
Hi Debbie,

Welcome to the community.

This could be for a few reasons.

Before we look into network or handset issue, I want to check a basic feature on your phone.

Can you check and tell me if you see a crescent / half a moon symbol on the top row of your phone?

If that's true then its the do not disturb feature turned on. This feature takes calls to voicemail so that it doesn't 'disturb you'

Let me know what the outcome is.

Regards,

Minhaj.
(please refrain from posting personal information on public forums)


I volunteer my time here on the community helping out, Not an official member of the social media team.

I currently work with the mobile, cable tv and fibre teams

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Solution
Accepted by topic author Debbie
‎03-10-2015 04:33 AM

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Ninja Initiate
Posts: 121
Registered: ‎18-06-2014

Re: iphone goes to voicemail

by Ninja Initiate Ninja Initiate Ninja Initiate
Message 2 of 2 (1,018 Views)
Hi Debbie,

Welcome to the community.

This could be for a few reasons.

Before we look into network or handset issue, I want to check a basic feature on your phone.

Can you check and tell me if you see a crescent / half a moon symbol on the top row of your phone?

If that's true then its the do not disturb feature turned on. This feature takes calls to voicemail so that it doesn't 'disturb you'

Let me know what the outcome is.

Regards,

Minhaj.
(please refrain from posting personal information on public forums)


I volunteer my time here on the community helping out, Not an official member of the social media team.

I currently work with the mobile, cable tv and fibre teams
Solution
Accepted by topic author Debbie
‎03-10-2015 04:33 AM
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