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iPhone 7 pre order

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Registered: ‎09-09-2016
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iPhone 7 pre order

by larissaf Starter Poster
Message 1 of 5 (964 Views)
How do I preorder a new iPhone on an exisiting account online?
Posted from Apple iPhone

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Vodafone Ninja
Posts: 544
Registered: ‎30-08-2016

Re: iPhone 7 pre order

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 5 of 5 (1,725 Views)

Innortal wrote:

If you have a special deal through Sales or Retentions it might be best to do the mobile ordering through them so that they can make sure the special deal transfers over.

 

Otherwise you might just get a standard plan without a discount.


Correct.

 

Give our sales team a call who can retain the same discounted plan price and add on the interest free payments for the phone.

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.

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Accepted by topic author larissaf
‎10-09-2016 01:05 PM

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Vodafone Ninja
Posts: 544
Registered: ‎30-08-2016

Re: iPhone 7 pre order

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 5 (938 Views)

@larissaf

 

Just as you would a new customer, select the plan you want, can be the same as you're currently on (as long as we currently sell that plan) then Click "My Vodafone number" under "Which mobile number do you want to use?" and enter you mobile number, then you just need to verify your account pin or send a verification txt, then checkout as normal.

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.
Starter Poster
Posts: 2
Registered: ‎09-09-2016

Re: iPhone 7 pre order

by larissaf Starter Poster
Message 3 of 5 (915 Views)
Thanks for your reply. I should have also mentioned that I have a special deal through you guys where I pay $30 a month instead of the standard $39. If I do what you say above, I won't loose that deal will I?
Posted from Apple iPhone
Starter Poster
Posts: 4
Registered: ‎28-03-2016

Re: iPhone 7 pre order

by Innortal Starter Poster
Message 4 of 5 (902 Views)

If you have a special deal through Sales or Retentions it might be best to do the mobile ordering through them so that they can make sure the special deal transfers over.

 

Otherwise you might just get a standard plan without a discount.

Highlighted
Vodafone Ninja
Posts: 544
Registered: ‎30-08-2016

Re: iPhone 7 pre order

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 5 of 5 (1,726 Views)

Innortal wrote:

If you have a special deal through Sales or Retentions it might be best to do the mobile ordering through them so that they can make sure the special deal transfers over.

 

Otherwise you might just get a standard plan without a discount.


Correct.

 

Give our sales team a call who can retain the same discounted plan price and add on the interest free payments for the phone.

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.
Solution
Accepted by topic author larissaf
‎10-09-2016 01:05 PM
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