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iPhone 5 dropping wifi

Starter Poster
Posts: 3
Registered: ‎12-11-2012

iPhone 5 dropping wifi

by peachyblue22 Starter Poster
Message 1 of 7 (2,901 Views)
Hi,
Is anyone having issues with an iPhone 5 constantly dropping a wifi connection and reverting back to 3G? It is sitting on the desk next to a Galaxy SII connected to the same wifi connection, the Galaxy isn't having any issues with signal yet the iPhone keeps dropping it?
Thanks
Retired Staff
Posts: 20,541
Registered: ‎06-08-2008

iPhone 5 dropping wifi

by Retired Staff johnr Retired Staff
Message 2 of 7 (2,901 Views)
Have you done the latest update to 6.0.1?
Ex VodafoneNZ staff member 17 years 4 days
Starter Poster
Posts: 3
Registered: ‎12-11-2012

iPhone 5 dropping wifi

by peachyblue22 Starter Poster
Message 3 of 7 (2,901 Views)
Yes, it's running 6.0.1
The phone was purchased last week.
Retired Staff
Posts: 20,541
Registered: ‎06-08-2008

iPhone 5 dropping wifi

by Retired Staff johnr Retired Staff
Message 4 of 7 (2,901 Views)
Have you checked the wireless router is running the latest software?
Ex VodafoneNZ staff member 17 years 4 days
Starter Poster
Posts: 3
Registered: ‎12-11-2012

iPhone 5 dropping wifi

by peachyblue22 Starter Poster
Message 5 of 7 (2,901 Views)
I'm not 100% sure but Im not sure how that would cause it? All other devices are holding the connection fine, and if you turn data off on the phone it holds the wifi. It is like it is trying to favour the 3G?
Retired Staff
Posts: 20,541
Registered: ‎06-08-2008

iPhone 5 dropping wifi

by Retired Staff johnr Retired Staff
Message 6 of 7 (2,901 Views)
R Smith, on 12 November 2012 - 04:06 PM, said:

I'm not 100% sure but Im not sure how that would cause it? All other devices are holding the connection fine, and if you turn data off on the phone it holds the wifi. It is like it is trying to favour the 3G?


It would be part of basic fault checking not all devices work 100% the same
Ex VodafoneNZ staff member 17 years 4 days
Staff
Posts: 121
Registered: ‎25-11-2011

iPhone 5 dropping wifi

by Staff wsfinest Staff
Message 7 of 7 (2,901 Views)
just out of interest what type of wireless router are you using
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