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iPhone 5 dropping wifi

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peachyblue22
Posts: 3
Registered: ‎12-11-2012

iPhone 5 dropping wifi

by peachyblue22 New Poster
Message 1 of 7 (2,194 Views)
Hi,
Is anyone having issues with an iPhone 5 constantly dropping a wifi connection and reverting back to 3G? It is sitting on the desk next to a Galaxy SII connected to the same wifi connection, the Galaxy isn't having any issues with signal yet the iPhone keeps dropping it?
Thanks
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Ninja Master
johnr
Posts: 18,430
Registered: ‎06-08-2008

iPhone 5 dropping wifi

by Ninja Master Ninja Master
Message 2 of 7 (2,194 Views)
Have you done the latest update to 6.0.1?
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John Reader | Systems Engineer | Vodafone NZ | +6421323505
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New Poster
peachyblue22
Posts: 3
Registered: ‎12-11-2012

iPhone 5 dropping wifi

by peachyblue22 New Poster
Message 3 of 7 (2,194 Views)
Yes, it's running 6.0.1
The phone was purchased last week.
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Ninja Master
johnr
Posts: 18,430
Registered: ‎06-08-2008

iPhone 5 dropping wifi

by Ninja Master Ninja Master
Message 4 of 7 (2,194 Views)
Have you checked the wireless router is running the latest software?
I volunteer my time here on the community helping out, Not an official member of the social media team

John Reader | Systems Engineer | Vodafone NZ | +6421323505
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peachyblue22
Posts: 3
Registered: ‎12-11-2012

iPhone 5 dropping wifi

by peachyblue22 New Poster
Message 5 of 7 (2,194 Views)
I'm not 100% sure but Im not sure how that would cause it? All other devices are holding the connection fine, and if you turn data off on the phone it holds the wifi. It is like it is trying to favour the 3G?
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Ninja Master
johnr
Posts: 18,430
Registered: ‎06-08-2008

iPhone 5 dropping wifi

by Ninja Master Ninja Master
Message 6 of 7 (2,194 Views)
R Smith, on 12 November 2012 - 04:06 PM, said:

I'm not 100% sure but Im not sure how that would cause it? All other devices are holding the connection fine, and if you turn data off on the phone it holds the wifi. It is like it is trying to favour the 3G?


It would be part of basic fault checking not all devices work 100% the same
I volunteer my time here on the community helping out, Not an official member of the social media team

John Reader | Systems Engineer | Vodafone NZ | +6421323505
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Staff
wsfinest
Posts: 22
Registered: ‎25-11-2011

iPhone 5 dropping wifi

by Staff wsfinest Staff
Message 7 of 7 (2,194 Views)
just out of interest what type of wireless router are you using
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