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iPhone 5 dropping wifi

New Poster
peachyblue22
Posts: 3
Registered: ‎12-11-2012

iPhone 5 dropping wifi

by peachyblue22 New Poster
Message 1 of 7 (1,934 Views)
Hi,
Is anyone having issues with an iPhone 5 constantly dropping a wifi connection and reverting back to 3G? It is sitting on the desk next to a Galaxy SII connected to the same wifi connection, the Galaxy isn't having any issues with signal yet the iPhone keeps dropping it?
Thanks
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Ninja Master
johnr
Posts: 17,151
Registered: ‎06-08-2008

iPhone 5 dropping wifi

by Ninja Master Ninja Master
Message 2 of 7 (1,934 Views)
Have you done the latest update to 6.0.1?
Systems Engineer at Vodafone NZ

I volunteer my time here on the community helping out, Not an official member of the social media team but I have worked in many parts of the business

** I am out of NZ between on Holiday between 20/4 to 28/4 **
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New Poster
peachyblue22
Posts: 3
Registered: ‎12-11-2012

iPhone 5 dropping wifi

by peachyblue22 New Poster
Message 3 of 7 (1,934 Views)
Yes, it's running 6.0.1
The phone was purchased last week.
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Ninja Master
johnr
Posts: 17,151
Registered: ‎06-08-2008

iPhone 5 dropping wifi

by Ninja Master Ninja Master
Message 4 of 7 (1,934 Views)
Have you checked the wireless router is running the latest software?
Systems Engineer at Vodafone NZ

I volunteer my time here on the community helping out, Not an official member of the social media team but I have worked in many parts of the business

** I am out of NZ between on Holiday between 20/4 to 28/4 **
Please use plain text.
New Poster
peachyblue22
Posts: 3
Registered: ‎12-11-2012

iPhone 5 dropping wifi

by peachyblue22 New Poster
Message 5 of 7 (1,934 Views)
I'm not 100% sure but Im not sure how that would cause it? All other devices are holding the connection fine, and if you turn data off on the phone it holds the wifi. It is like it is trying to favour the 3G?
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Ninja Master
johnr
Posts: 17,151
Registered: ‎06-08-2008

iPhone 5 dropping wifi

by Ninja Master Ninja Master
Message 6 of 7 (1,934 Views)
R Smith, on 12 November 2012 - 04:06 PM, said:

I'm not 100% sure but Im not sure how that would cause it? All other devices are holding the connection fine, and if you turn data off on the phone it holds the wifi. It is like it is trying to favour the 3G?


It would be part of basic fault checking not all devices work 100% the same
Systems Engineer at Vodafone NZ

I volunteer my time here on the community helping out, Not an official member of the social media team but I have worked in many parts of the business

** I am out of NZ between on Holiday between 20/4 to 28/4 **
Please use plain text.
New Poster
nzvf
Posts: 7
Registered: ‎25-11-2011

iPhone 5 dropping wifi

by nzvf New Poster
Message 7 of 7 (1,934 Views)
just out of interest what type of wireless router are you using
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