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changing contracts

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Posts: 1
Registered: ‎28-08-2014
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changing contracts

by 0277759443 New Poster
Message 1 of 2 (951 Views)

hey, I currently on an phones is contract, but it is needed to be replaced due to charging problems. i was wondering if there was anyway to swap my contract for the phones 6 which will be coming out?

 

i now have been on this contract for  nearly a year and will have another 12 months or so to go. it is the $129 plan. 

 

thanks. 


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Ninja Initiate
Posts: 87
Registered: ‎15-03-2012

Re: changing contracts

by Ninja Initiate Ninja Initiate Ninja Initiate
Message 2 of 2 (1,361 Views)

@0277759443 

 

You will not be able to resign and get a new phone if you still have 12 months left on your current contract. Resign eligiblity starts on the 22nd month of your contract.

 

http://www.vodafone.co.nz/legal/change-fees/mobile-plans/

 

Good news is that all our phones come with a 2 year warranty, so why not have the current phone repaired under warranty.

Head to your nearest Vodafone store to start the repair process.

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Solution
Accepted by Lon (Staff)
‎03-10-2015 04:33 AM

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Ninja Initiate
Posts: 87
Registered: ‎15-03-2012

Re: changing contracts

by Ninja Initiate Ninja Initiate Ninja Initiate
Message 2 of 2 (1,362 Views)

@0277759443 

 

You will not be able to resign and get a new phone if you still have 12 months left on your current contract. Resign eligiblity starts on the 22nd month of your contract.

 

http://www.vodafone.co.nz/legal/change-fees/mobile-plans/

 

Good news is that all our phones come with a 2 year warranty, so why not have the current phone repaired under warranty.

Head to your nearest Vodafone store to start the repair process.

Solution
Accepted by Lon (Staff)
‎03-10-2015 04:33 AM
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