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Top up my iPad

Starter Poster
Posts: 2
Registered: ‎05-04-2017
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Top up my iPad

by DonnaRuddell Starter Poster
Message 1 of 4 (734 Views)

I used to top up my ipad by going to vodafone.co.nz/ipad, but now I get diverted to another web page and in order to top up I need to know my phone number, which I don't.  So how do I top up my ipad now?


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Vodafone Ninja
Posts: 420
Registered: ‎18-03-2014

Re: Top up my iPad

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 4 (1,405 Views)

Hi @DonnaRuddell,

 

I believe vodafone.co.nz/ipad has been removed now. You will need to login to your My Vodafone by either downloading the My Vodafone app or via vodafone.co.nz to manage your plan.

Kind regards,
Arif Khan.
Social Media Advisor

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Accepted by topic author DonnaRuddell
‎05-04-2017 07:04 PM

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Vodafone Ninja
Posts: 420
Registered: ‎18-03-2014

Re: Top up my iPad

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 4 (1,406 Views)

Hi @DonnaRuddell,

 

I believe vodafone.co.nz/ipad has been removed now. You will need to login to your My Vodafone by either downloading the My Vodafone app or via vodafone.co.nz to manage your plan.

Kind regards,
Arif Khan.
Social Media Advisor
Solution
Accepted by topic author DonnaRuddell
‎05-04-2017 07:04 PM
Senior Contributor
Posts: 203
Registered: ‎27-04-2012

Re: Top up my iPad

[ Edited ]
by Senior Contributor capcomnz Senior Contributor
Message 3 of 4 (719 Views)

Try going to Settings on the iPad -> General -> About.

There should be an area that says "Mobile Data Number"

 

https://discussions.apple.com/thread/4989499?tstart=0

 

However if your like me and havent used the mobile data on the ipad for years then it might say "unknown" (due to dropping off the network) in which case you could try hunting for the Sim Card pack you got when you got the sim card from the vodafone store OR (like i"ll have to do) go and get another one.

Looks like your have to use the My Vodafone app to top up.

Vodafone Ninja
Posts: 420
Registered: ‎18-03-2014

Re: Top up my iPad

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 4 of 4 (716 Views)

@capcomnz is correct Smiley Happy @DonnaRuddell send me a private message with the sim card number if you are not able to locate your mobile number and I will be able to get that for you.

Kind regards,
Arif Khan.
Social Media Advisor
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