New Poster
Posts: 1
Registered: ‎15-08-2016


by Doffo New Poster
Message 1 of 3 (408 Views)

why am I getting billed for pxt.  I don't even know what they are.  I only send texts.


Starter Poster
Posts: 2
Registered: ‎15-08-2016


by Elvino Starter Poster
Message 2 of 3 (406 Views)

Pxt is a picture message. So if youre sending photos through text message, then thats it.

Regular Contributor
Posts: 164
Registered: ‎28-05-2013


by Regular Contributor kamrind Regular Contributor
Message 3 of 3 (387 Views)

hi @Doffo Smiley Very Happy Welcome to the Vodafone Community.

On some phones it it can be easy to send a PXT by mistake and unfortunately i too have fallen victim to this.

PXT is also known as MMS (Multimedia Messaging Service) and TXT is also known as SMS, it can be easy to confuse the 2 when creating a new message to send to someone.

Also another thing to note is if you send a SMS/TXT that is longer than 480 characters, it gets reverted automatically to a MMS and this is especially common with android phones. I am unsure if this effects iPhone users.

- Kamrin 


(I am not an employee of Vodafone New Zealand and i am not associated to the social media team. I am a regular Vodafone New Zealand customer that volunteers my time here to help make Vodafone a better place for all)

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