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Icon notification of voicemail iPhone

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Starter Poster
Posts: 3
Registered: ‎22-03-2016

Icon notification of voicemail iPhone

by PhilThomas Starter Poster
Message 1 of 12 (496 Views)
Can anyone help me configure this feature on my iPhone6s. 888 helpline tells me only text or phone notification possible. I don't believe it!
Posted from Apple iPhone
Retired Staff
Posts: 1,012
Registered: ‎19-10-2014

Re: Icon notification of voicemail iPhone

by Retired Staff Lucas Retired Staff
Message 2 of 12 (492 Views)

@johnr or @Nigel might know...

I work in the Mobile On Account and Mobile Technical Support team. I volunteer my time on the Community.
Ninja Adept
Posts: 983
Registered: ‎20-08-2008

Re: Icon notification of voicemail iPhone

by Ninja Adept Ninja Adept Ninja Adept
Message 3 of 12 (490 Views)

Hi Lucas. yes it can be set in the notification option in the WCC tool if you've got the right level access.

Email me if you don't along with customer msisdn (and pin confirmed) and I'll address tomorrow

Retired Staff
Posts: 1,012
Registered: ‎19-10-2014

Re: Icon notification of voicemail iPhone

by Retired Staff Lucas Retired Staff
Message 4 of 12 (487 Views)

Hi @PhilThomas,

 

Can you please click on my username, click private message and send me your mobile number and 4 digit PIN and ill get this sorted for you

 

Thanks Smiley Happy

I work in the Mobile On Account and Mobile Technical Support team. I volunteer my time on the Community.
Ninja Master
Posts: 20,516
Registered: ‎06-08-2008

Re: Icon notification of voicemail iPhone

by Ninja Master Ninja Master Ninja Master
Message 5 of 12 (480 Views)

@Lucas I am still at work if you ping me on lync I can change it, @PhilThomas This is a network feature not something set on the handset

Ex VodafoneNZ staff member 17 years 4 days
Retired Staff
Posts: 1,012
Registered: ‎19-10-2014

Re: Icon notification of voicemail iPhone

by Retired Staff Lucas Retired Staff
Message 6 of 12 (469 Views)

Hi @PhilThomas,

 

This has been changed now Smiley Happy FYI - you'll no longer receive sms notifications

I work in the Mobile On Account and Mobile Technical Support team. I volunteer my time on the Community.
Starter Poster
Posts: 3
Registered: ‎22-03-2016

Re: Icon notification of voicemail iPhone

by PhilThomas Starter Poster
Message 7 of 12 (450 Views)
Thanks Lucas, all working well. Why don't tech helpline know this is possible?? Had some "can't be done" responses.
Delighted this works, I often can't pick up but need to know about calls.
Thanks again
Posted from Apple iPhone
Retired Staff
Posts: 1,012
Registered: ‎19-10-2014

Re: Icon notification of voicemail iPhone

by Retired Staff Lucas Retired Staff
Message 8 of 12 (442 Views)

This is only something that i've been asked about twice, it's not a very requested feature which may be why you got that response. Sorry the for the inconvenience!

I work in the Mobile On Account and Mobile Technical Support team. I volunteer my time on the Community.
Starter Poster
Posts: 3
Registered: ‎22-03-2016

Re: Icon notification of voicemail iPhone

by PhilThomas Starter Poster
Message 9 of 12 (418 Views)
I'm surprised that icon notification isn't much requested. Perhaps it is because it is enabled on Vodafone purchased iPhones ( this is the case for a friend). The issue arose for me when I changed my account/SIM from Spark to Vodafone.
Thanks once more
Posted from Apple iPhone
Starter Poster
Posts: 3
Registered: ‎14-07-2015

Re: Icon notification of voicemail iPhone

by Gerous Starter Poster
Message 10 of 12 (52 Views)

I just got told this isnt available any longer - is that true?

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