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How can I upgrade my iPhone SE’s battery?

Regular Poster
Posts: 16
Registered: ‎09-04-2016
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How can I upgrade my iPhone SE’s battery?

[ Edited ]
by Regular Poster BenTuitama Regular Poster
Message 1 of 13 (852 Views)

How can I upgrade my Vodafone NZ issued iPhone SE's battery after Apple recently acknowledged that it slows the performance of some iPhones because their older batteries are unable to properly power devices?

Regular Contributor Sam
Regular Contributor
Posts: 258
Registered: ‎08-08-2008

Re: How can I upgrade my iPhone’s battery?

by Regular Contributor Sam Regular Contributor
Message 2 of 13 (924 Views)

You can contact Apple direct - 0800-127-753 or directly approach an Apple authorised service centre.

 

Depending on your service coverage / when the device was purchased it may still be in warranty (click here to check)

 

The link below may also be of assistance.

https://www.apple.com/nz/legal/statutory-warranty/

 

 

Regular Poster
Posts: 16
Registered: ‎09-04-2016

Re: How can I upgrade my iPhone’s battery?

by Regular Poster BenTuitama Regular Poster
Message 3 of 13 (807 Views)

I would like Vodafone to upgrade my battery for me since its still under Vodafone New Zealand's 24-month warranty on all mobile phones at the time of purchase and as per Guarantees Act and the Fair Trading Act etc

 

I live in Auckland

Expert Contributor
Posts: 646
Registered: ‎21-05-2015

Re: How can I upgrade my iPhone’s battery?

[ Edited ]
by Expert Contributor Expert Contributor
Message 4 of 13 (827 Views)

Do you live in Auckland wellington or christchurch?

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Regular Poster
Posts: 16
Registered: ‎09-04-2016

Re: How can I upgrade my iPhone’s battery?

[ Edited ]
by Regular Poster BenTuitama Regular Poster
Message 5 of 13 (806 Views)

Where it’s a minor fault that can be fixed, then Vodafone can repair the phone, replace it, or give me a refund. If the fault is substantial or can’t be fixed, then I have the right to reject the phone and either choose a replacement of the same type and similar value or a full refund of the purchase price.

Regular Poster
Posts: 16
Registered: ‎09-04-2016

Re: How can I upgrade my iPhone’s battery?

by Regular Poster BenTuitama Regular Poster
Message 6 of 13 (803 Views)

The CGA says if a product isn’t of acceptable quality then the retailer has to put it right. 

 

For the small percentage of devices that are faulty, the law requires telcos – and other retailers – to put things right.

 

If my phone fails, and I haven’t caused the fault, I have the right to insist that the retailer makes good

 

Regular Contributor Sam
Regular Contributor
Posts: 258
Registered: ‎08-08-2008

Re: How can I upgrade my iPhone’s battery?

by Regular Contributor Sam Regular Contributor
Message 7 of 13 (801 Views)

And is the performance of your iPhone SE currently degraded?

Regular Poster
Posts: 16
Registered: ‎09-04-2016

Re: How can I upgrade my iPhone’s battery?

by Regular Poster BenTuitama Regular Poster
Message 8 of 13 (772 Views)

Yes benchmark results show a signaficant drop in performance compared to previous results

Regular Contributor Sam
Regular Contributor
Posts: 258
Registered: ‎08-08-2008

Re: How can I upgrade my iPhone’s battery?

by Regular Contributor Sam Regular Contributor
Message 9 of 13 (762 Views)

If you've got that, best to take it into a store so they can sight it and arrange for the battery to be replaced.

Expert Contributor
Posts: 646
Registered: ‎21-05-2015

Re: How can I upgrade my iPhone’s battery?

by Expert Contributor Expert Contributor
Message 10 of 13 (759 Views)

Take it into Service Plus if you live in welly. chch or auckland.

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