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How can I upgrade my iPhone SE’s battery?

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Posts: 14
Registered: ‎09-04-2016
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How can I upgrade my iPhone SE’s battery?

[ Edited ]
by BenTuitama Starter Poster
Message 1 of 13 (387 Views)

How can I upgrade my Vodafone NZ issued iPhone SE's battery after Apple recently acknowledged that it slows the performance of some iPhones because their older batteries are unable to properly power devices?


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Community Manager
Posts: 2,300
Registered: ‎02-02-2013

Re: How can I upgrade my iPhone’s battery?

by Community Manager Community Manager
Message 12 of 13 (172 Views)

@BenTuitama

Your Apple warranty still applies, so you can take it into the Apple service provider or a Vodafone Store to get it checked out.

Channel Manager, Help & Support
Vodafone New Zealand

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Accepted by topic author BenTuitama
‎09-01-2018 02:41 PM

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Regular Contributor Sam
Regular Contributor
Posts: 252
Registered: ‎08-08-2008

Re: How can I upgrade my iPhone’s battery?

by Regular Contributor Sam Regular Contributor
Message 2 of 13 (459 Views)

You can contact Apple direct - 0800-127-753 or directly approach an Apple authorised service centre.

 

Depending on your service coverage / when the device was purchased it may still be in warranty (click here to check)

 

The link below may also be of assistance.

https://www.apple.com/nz/legal/statutory-warranty/

 

 

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Starter Poster
Posts: 14
Registered: ‎09-04-2016

Re: How can I upgrade my iPhone’s battery?

by BenTuitama Starter Poster
Message 3 of 13 (342 Views)

I would like Vodafone to upgrade my battery for me since its still under Vodafone New Zealand's 24-month warranty on all mobile phones at the time of purchase and as per Guarantees Act and the Fair Trading Act etc

 

I live in Auckland

Expert Contributor
Posts: 593
Registered: ‎21-05-2015

Re: How can I upgrade my iPhone’s battery?

[ Edited ]
by Expert Contributor Expert Contributor
Message 4 of 13 (362 Views)

Do you live in Auckland wellington or christchurch?

Starter Poster
Posts: 14
Registered: ‎09-04-2016

Re: How can I upgrade my iPhone’s battery?

[ Edited ]
by BenTuitama Starter Poster
Message 5 of 13 (341 Views)

Where it’s a minor fault that can be fixed, then Vodafone can repair the phone, replace it, or give me a refund. If the fault is substantial or can’t be fixed, then I have the right to reject the phone and either choose a replacement of the same type and similar value or a full refund of the purchase price.

Starter Poster
Posts: 14
Registered: ‎09-04-2016

Re: How can I upgrade my iPhone’s battery?

by BenTuitama Starter Poster
Message 6 of 13 (338 Views)

The CGA says if a product isn’t of acceptable quality then the retailer has to put it right. 

 

For the small percentage of devices that are faulty, the law requires telcos – and other retailers – to put things right.

 

If my phone fails, and I haven’t caused the fault, I have the right to insist that the retailer makes good

 

Regular Contributor Sam
Regular Contributor
Posts: 252
Registered: ‎08-08-2008

Re: How can I upgrade my iPhone’s battery?

by Regular Contributor Sam Regular Contributor
Message 7 of 13 (336 Views)

And is the performance of your iPhone SE currently degraded?

Starter Poster
Posts: 14
Registered: ‎09-04-2016

Re: How can I upgrade my iPhone’s battery?

by BenTuitama Starter Poster
Message 8 of 13 (307 Views)

Yes benchmark results show a signaficant drop in performance compared to previous results

Regular Contributor Sam
Regular Contributor
Posts: 252
Registered: ‎08-08-2008

Re: How can I upgrade my iPhone’s battery?

by Regular Contributor Sam Regular Contributor
Message 9 of 13 (297 Views)

If you've got that, best to take it into a store so they can sight it and arrange for the battery to be replaced.

Expert Contributor
Posts: 593
Registered: ‎21-05-2015

Re: How can I upgrade my iPhone’s battery?

by Expert Contributor Expert Contributor
Message 10 of 13 (294 Views)

Take it into Service Plus if you live in welly. chch or auckland.

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