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Changed MSISDN My Vodafone not working

Expert Contributor
Posts: 662
Registered: ‎21-05-2015
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Changed MSISDN My Vodafone not working

by Expert Contributor Expert Contributor
Message 1 of 8 (557 Views)

Hi Team

 

I changed my MSISDN and now My vodafone wont show me my plan details and it still shows my old MSISDN I hhave deleted my Knox and re-registered but I have the same issue. Do I just need to wait and it will come right?

 

 

Thanks

 

 Christopher 

Business Ninja Adept
Posts: 1,837
Registered: ‎30-09-2014

Re: Changed MSISDN My Vodafone not working

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 8 (544 Views)

@Christopherit will start working tomorrow morning around 0300.

 

Thanks

Sebastian

NOC Engineer | Vodafone NZ
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Posts: 662
Registered: ‎21-05-2015

Re: Changed MSISDN My Vodafone not working

[ Edited ]
by Expert Contributor Expert Contributor
Message 3 of 8 (516 Views)

Nope still not working...

Posted from Apple iPad
Business Ninja Adept
Posts: 1,837
Registered: ‎30-09-2014

Re: Changed MSISDN My Vodafone not working

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 4 of 8 (513 Views)
Can you DM me the MSISDN please?

Thanks
Sebastian
NOC Engineer | Vodafone NZ
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Expert Contributor
Posts: 662
Registered: ‎21-05-2015

Re: Changed MSISDN My Vodafone not working

[ Edited ]
by Expert Contributor Expert Contributor
Message 5 of 8 (510 Views)

Sent!

 

Also please lmk if I should instead call though and log a INC Ticket as staff on here only work Part time I could be waiting weeks to get this resolved..

 

Cheers!

Expert Contributor
Posts: 662
Registered: ‎21-05-2015

Re: Changed MSISDN My Vodafone not working

by Expert Contributor Expert Contributor
Message 6 of 8 (119 Views)

I was just wondering now that My Vodafone is linked to an email address rather then a MSISDN does this still happen if someone changes their MSISDN?

Business Ninja Adept
Posts: 1,837
Registered: ‎30-09-2014

Re: Changed MSISDN My Vodafone not working

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 7 of 8 (117 Views)

Yep. It would still happen.

NOC Engineer | Vodafone NZ
Starter Poster
Posts: 3
Registered: ‎01-06-2018

Re: Changed MSISDN My Vodafone not working

by alexasamson Starter Poster
Message 8 of 8 (55 Views)

Not only you many Vodafone user like me face this, and I am very frustrated when these things happen with me, that's, why i prefer you to go hp printer won't print they told the proper reason that why I am not getting work on Vodafone. But after following their tips now I am able to know them all.

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