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Cant text pictures even though I'm in wifi

New Poster
Posts: 1
Registered: ‎24-10-2017

Cant text pictures even though I'm in wifi

by NadineHenderson New Poster
Message 1 of 2 (252 Views)

I am on the My Flexi plan prepay, but can't send pictures via text when I am in wifi zones - any ideas why?

 

Thanks!

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Business Ninja Adept
Posts: 905
Registered: ‎30-07-2009

Re: Cant text pictures even though I'm in wifi

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 2 (232 Views)

Hi,

 

MMS uses mobile data and won't work over Wi-Fi. If you are wanting to do this via Wi-Fi you may want to use an app such as Viber or WhatsApp.

 

Regards

 

Rochelle

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