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Cancel mobile phone plan

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Registered: ‎09-01-2018

Cancel mobile phone plan

by ariahbella New Poster
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Hi, I would like to cancel my phone plan as I am no longer living in New Zealand. I tried to do this by calling but was transferred between 3 different people and put on hold in between each one (the call ended up taking about 40 minutes all up which was super expensive since I was calling from Australia) only to be told by the last person that I needed to call from 8-4pm NZ time to get this done. I am now in Thailand so it is very inconvenient for me to call but I can’t figure out any way to cancel the plan online - seems very inefficient. Can you help me?
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