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Can't get Office 365 mail on mobile network using IOS mail app but OK on WiFi

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Posts: 1
Registered: ‎07-12-2014

Can't get Office 365 mail on mobile network using IOS mail app but OK on WiFi

by AlexDargaville New Poster
Message 1 of 2 (340 Views)

I have configured the native mail app for office 365 and mail works fine on Wifi but cannot get mail on cellular network.

 

Strangely it's fine using the MS Outlook App and I can browse to Office 365 OWA OK

 

So, the problem is isolated to the native IOS Mail app on Vodafones mobile network (either 4g or 3g... doesn't matter)

 

Server = outlook.office365.com and Exchange provider

 

Can anyone help???

 

Vodfone network settings look OK too

 

HELP!

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Posts: 447
Registered: ‎07-08-2008

Re: Can't get Office 365 mail on mobile network using IOS mail app but OK on WiFi

by Senior Contributor shadow Senior Contributor
Message 2 of 2 (331 Views)

Does the info on this page help at all?

https://support.microsoft.com/en-us/kb/2427193

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