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server problem

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New Poster
Posts: 1
Registered: ‎16-03-2017

server problem

by Edkulik New Poster
Message 1 of 2 (93 Views)

For some reason i cannot get my emails so I proceeded to chose repair on my account but when it searches for my server settings encrypted or not it cannot find them. does anyone have a solution for this

Staff
Posts: 369
Registered: ‎30-08-2016

Re: server problem

by Staff sams Staff
Message 2 of 2 (71 Views)

Make sure your settings match exactly what's on here.

 

Common problems are using IMAP settings when it's set to POP, or the server doesn't support IMAP. Also make sure the username is correct, some use the full email address, some just the first part before the @

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.
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