30-09-2014 02:09 PM
Fingers crossed this is nearly sorted but I need to have an idea of how long as I can't wait weeks. This is for my teenager who has been patient so far but...... He can't afford to move to the vodafone network as there isn't a basic unlimited text package that matches the other networks
01-10-2014 03:00 PM
Been nearly two more days of no contact. Even the Vodafone website has them for sale saying you can buy an unlock code to use with other networks!!!
Is it possible to get a complaint reference number through here or best to call and talk to another person!
01-10-2014 03:36 PM
I was advised that there have been some issues with the unlock codes, and that the team was trying to resolve them on Monday. The website should have been updated, will pass this on. Have asked for updates and timeframes, but haven't heard anything back yet. Apologies for the wait, folks.
01-10-2014 04:57 PM
The team have confirmed that the correct codes have come through and have been loaded onto the website for the self service portal today. The online shop team have also been provided with these should anyone wish to call up instead.
@trex , I have sent you a PM.
09-04-2015 07:39 AM last edited 09-04-2015 09:01 AM by Dylan
If you're still struggling to unlock your Nokia Lumia 530 I might be able to help you. I unlocked mine by following the guide on [Edit: removed], it was free and worked for me so might work for you too. Heres the link to the guide explaining how to unlock your phone for free. hope this helps you!!!
Edit: Removed link to hoax page asking for endless surveys and also not provided by the telco that locked the phone so it's really a wild goose chase. :/ - Dylan
09-04-2015 09:06 AM
I'm going to close this topic to new relies now, this issue was resolved a while ago. Please start a new topic if you have a similar problem. Or a different problem. Or if you just want to start a new topic. New topics for everyone.
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