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Lumia 930 on Denim - MMS/Pxt messages

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Posts: 3
Registered: ‎04-02-2015
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Lumia 930 on Denim - MMS/Pxt messages

by MichaelChurch Starter Poster
Message 1 of 6 (1,763 Views)
I have updated my Lumia 930 to Lumia Denim but I am now unable to send or receive MMS/Pxt messages even on wifi
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Starter Poster
Posts: 3
Registered: ‎04-02-2015

Re: Lumia 930 on Denim - MMS/Pxt messages

by MichaelChurch Starter Poster
Message 6 of 6 (2,684 Views)

Hi Paul,

 

Thanks for your offer but i managed to solve the issue but in the way i did not want to.  A hard reset of my device seemed to fix the bug.

 

Thanks

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Solution
Accepted by Lon (Staff)
‎03-10-2015 04:33 AM

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Business Ninja Adept
Posts: 1,444
Registered: ‎30-09-2014

Re: Lumia 930 on Denim - MMS/Pxt messages

[ Edited ]
by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 6 (1,761 Views)

Hi @MichaelChurch Smiley Happy

 

Your mobile data will need to be on to send a MMS, MMS will not send over wifi.


Can you also please check you have the MMS APN's set up on the phone with the info here.

I work in Mobile Technical Escalations and I volunteer my time here on the community helping out.
Starter Poster
Posts: 3
Registered: ‎04-02-2015

Re: Lumia 930 on Denim - MMS/Pxt messages

by MichaelChurch Starter Poster
Message 3 of 6 (1,717 Views)

Thanks Sebastian but still no luck.

 

I have entered all MMS APN details I found here

http://www.vodafone.co.nz/help/mobile-phones/configure-ota/

 

Trusted Partner
Posts: 1
Registered: ‎10-02-2015

Re: Lumia 930 on Denim - MMS/Pxt messages

[ Edited ]
by Trusted Partner Trusted Partner
Message 4 of 6 (1,674 Views)

Hi Michael, if convenient could you give me a call on <removed number> and I can walk you through the steps to enable mms. I'm in the Microsoft technical (working for Microsoft). Normally I don't provide direct customer support though I appreciate it important to get your mms up and running and I want to ensure you have an fantastic user experience on the windows platform.

best regards Paul

 

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Staff Lon
Staff
Posts: 1,305
Registered: ‎01-03-2012

Re: Lumia 930 on Denim - MMS/Pxt messages

[ Edited ]
by Staff Lon Staff
Message 5 of 6 (1,669 Views)

Hi @paulkristensen and @MichaelChurch - apologies for removing the number from the above post, but we don't really want you getting a lot of unsolicited calls Paul!

 

Please could you gentlemen use the private messaging system on the Community to exchange contact details away from prying eyes. Click on each other's user name and click the 'Send Private Message' button.

 

Thanks for your assistance here Paul!

 

Please note that I am no longer a permanent moderator of this forum and only check messages during my free time.
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Starter Poster
Posts: 3
Registered: ‎04-02-2015

Re: Lumia 930 on Denim - MMS/Pxt messages

by MichaelChurch Starter Poster
Message 6 of 6 (2,685 Views)

Hi Paul,

 

Thanks for your offer but i managed to solve the issue but in the way i did not want to.  A hard reset of my device seemed to fix the bug.

 

Thanks

Solution
Accepted by Lon (Staff)
‎03-10-2015 04:33 AM
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