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How to unlock my mobile phone for another provider

Starter Poster
Posts: 2
Registered: ‎16-03-2014

How to unlock my mobile phone for another provider

[ Edited ]
by tpouro Starter Poster
Message 1 of 7 (2,044 Views)

Hi there, I would like to know if we can unlock a phone that is locked to vodafone, what i mean is I want top use another provider for this phone ive got now and use my other vodafone sim for the fone i have prior.... I have 2 phones

Vodafone Ninja
Posts: 630
Registered: ‎23-10-2009

Re: How to unlock my mobile phone for another provider

[ Edited ]
by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 7 (2,042 Views)

Hey there,

All the info you need is here.
http://www.vodafone.co.nz/help/mobile-phones/unlock/

Looks like you need to call them tomorrow.Whats your reason for wanting to use it on another network?Vodafone might have something similar to save you the charge of unlocking

Vodafone Social Media Team
Posted from Apple iPhone
Starter Poster
Posts: 2
Registered: ‎16-03-2014

Re: How to unlock my mobile phone for another provider

[ Edited ]
by tpouro Starter Poster
Message 3 of 7 (2,040 Views)

I had brought my sister a phone and it was locked to Vodafone, She wants to use 2Degrees... Thanks

Ninja Master
Posts: 20,536
Registered: ‎06-08-2008

Re: How to unlock my mobile phone for another provider

by Ninja Master Ninja Master Ninja Master
Message 4 of 7 (1,986 Views)

Yes but it's going to cost $30 as I understand, You would be better off going back to the retailer who sold you the handset and exchanging it

I volunteer my time here on the community helping out, Not an official member of the social media team

John Reader | Systems Engineer | Vodafone NZ | +6421323505

To ask me a question directly here on the community post @johnr so I get an email advising me
Starter Poster
Posts: 7
Registered: ‎04-05-2014

Re: How to unlock my mobile phone for another provider

by ebymathew84 Starter Poster
Message 5 of 7 (1,772 Views)

I have alumia 520 which i bought from vodafone for my wife. I was really surprised that it didnt work well with telecom sim! Does it mean that its locked as well?

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Ninja Master
Posts: 20,536
Registered: ‎06-08-2008

Re: How to unlock my mobile phone for another provider

[ Edited ]
by Ninja Master Ninja Master Ninja Master
Message 6 of 7 (1,770 Views)

@ebymathew84No does not mean it's SIM locked at all, If it was SIM locked the handset would come up asking for a code when the TelecomNZ SIM was in the handset

 

TelecomNZ does not operate on all the same frequencys as VodafoneNZ so the handset is not suited for the TelecomNZ network

 

Vodafone NZ uses 2G / 3G on 900Mhz  3G also on 2100Mhz and 4G on 1800Mhz

 

Telecom NZ uses 3G on 850Mhz and some but very limited 3G on 2100Mhz and 4G on 1800Mhz

 

John

I volunteer my time here on the community helping out, Not an official member of the social media team

John Reader | Systems Engineer | Vodafone NZ | +6421323505

To ask me a question directly here on the community post @johnr so I get an email advising me
New Poster
Posts: 1
Registered: ‎25-02-2017

Re: How to unlock my mobile phone for another provider

by Paia New Poster
Message 7 of 7 (106 Views)
Im traveling back to the Islands tomorrow and i would love to still be able to use this phone i bought from vodafone
Posted from Huawei LYO-L02
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