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Vodafone tv keeps freezing

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Posts: 1
Registered: ‎26-10-2018

Vodafone tv keeps freezing

by MarkFisher New Poster
Message 1 of 8 (812 Views)

I see this seems to be an issue, what’s the cure. This is so frustrating. Please advise. 

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Posts: 7
Registered: ‎28-10-2018

Re: Vodafone tv keeps freezing

by Ian3 Starter Poster
Message 2 of 8 (761 Views)

I too are having TV freezing ,been doing it the last few weeks and getting worse.Was working fine for my first 3 months. Vodafone is keeping very quiet on this problem. Hopefully they get it sorted shortly as very frustrating seeing them advertising it strongly every night.

 

 

 

Posted from Lenovo TB2-X30F
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Posts: 139
Registered: ‎25-11-2011

Re: Vodafone tv keeps freezing

by Staff wsfinest Staff
Message 3 of 8 (733 Views)

pm sent

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Posts: 3
Registered: ‎19-09-2018

Re: Vodafone tv keeps freezing

by JamesMcRae Starter Poster
Message 4 of 8 (718 Views)

It's all very well to say 'PM sent' but what is the solution?

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Posts: 7
Registered: ‎28-10-2018

Re: Vodafone tv keeps freezing

by Ian3 Starter Poster
Message 5 of 8 (581 Views)

Any one from Vodafone ever going to respond to all these TV freezing posts,is everyone on holiday.. Very poor customer service.

 

Posted from Lenovo TB2-X30F
Community Manager
Posts: 3,076
Registered: ‎02-02-2013

Re: Vodafone tv keeps freezing

by Community Manager Community Manager
Message 6 of 8 (563 Views)

I'll reach out to the TV team to see what the story and solution is - apologies.

m

Channel Manager, Help & Support
Vodafone New Zealand
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Posts: 14
Registered: ‎02-08-2018

Re: Vodafone tv keeps freezing

by G571 Starter Poster
Message 7 of 8 (638 Views)

Ours has also starting freezing more often lately, I agree with everyone else that it’s just so frustrating and needs a fix ASAP.

This issue along with all the other issues that are supposedly getting fixed just never seem to happen , I haven’t seen any updates yet in the months that we’ve had it!

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Posts: 7
Registered: ‎13-01-2018

Re: Vodafone tv keeps freezing

by IanCox Starter Poster
Message 8 of 8 (552 Views)

Well I would love to see an update.Looks like the last one was Dec 2017!!!!

 

Yes freezing and getting connection issue reports daily.

 

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