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Vodafone TV not working

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Registered: ‎07-03-2017

Vodafone TV not working

by ashmash New Poster
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Hi,

Our Vodafone TV has been out for 2 days. The blue light on the box is on but there is just a black screen and it doesn't seem to respond to the remote (remote seems to be working fine).

We have tried powering it off and the 3 button system reset multiple times and nothing is working. Once or twice the picture has come back but then frozen after a few minutes. Is it time for a new decoder box?

Can someone please let me know what to do from here?

Thanks
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