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Vodafone TV no service

Regular Poster
Posts: 19
Registered: ‎04-02-2015

Vodafone TV no service

by Regular Poster bigrob73 Regular Poster
Message 1 of 5 (438 Views)

got internet but no TV

Staff
Posts: 64
Registered: ‎23-03-2017

Re: Vodafone TV no service

by Staff MsChaoticX Staff
Message 2 of 5 (431 Views)

Hi there Smiley Happy

 

We need more details like what is the error message on the screen, what are the lights on the modem and what are they doing.

 

-Becka

Trained in the art of assassinating your tech issues ~ Official Vodafone Ninja
Regular Poster
Posts: 19
Registered: ‎04-02-2015

Re: Vodafone TV no service

by Regular Poster bigrob73 Regular Poster
Message 3 of 5 (425 Views)

Message is service unavailable (on all channels) its getting internet (using a splitter box at the tv for 3 devices, other 2 working fine)

Staff
Posts: 324
Registered: ‎21-04-2014

Re: Vodafone TV no service

by Staff grantt Staff
Message 4 of 5 (394 Views)

Hi

 

Cable or UFB?

 

Do you mean a network splitter box (ie: switch) or coax splitter?

 

cheers

Grant

I work in a contractor role for Vodafone in the Media Services Group.

Please note that I am not a part of the social media team and help out on my own time where possible.
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Regular Poster
Posts: 19
Registered: ‎04-02-2015

Re: Vodafone TV no service

by Regular Poster bigrob73 Regular Poster
Message 5 of 5 (389 Views)

Rung up and got it sorted - on ufb - was the modem i was using, had to go back to the crappy wifi one.

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