08-01-2018 06:22 PM
Thank you, the cable I'm using is 1.4 and I have swapped them, because at this point in time I'm trying anything!
However, I'm not sure it will stop the "No Internet Connection" messages and the screens appearing with the Vodafone Logo "You're not subscribed to this channel" in large text with the "No Internet Connection" in the top right of the screen. We get the signal from the Vodafone TV to the TV screen fine. Its just that the Vodafone TV looses its connection to the outside world very regularly.
08-01-2018 06:42 PM
Sorry Andrew, I missread what you were refering to previously regarding connection.
Just to clarify, is your VTV connected to your modem via WiFi or via Ethernet cable?
Mine is via Ethernet cable, a 5m Cat-6 cable, as the original is too short. I was going to connect via WiFi, but as I removed an old WD TV media player from the network, I used that cable instead.
And, yes, I'm still getting SC401 appearing on the screen occasionally upon starting the VTV, but this disappears within 10 - 30 seconds.
Otherwise, I have no real problems with connection.
Watching NewsHub on my VTV as I write this and it's just like watching it OTA via Freeview, but without the atmospheric issues which cause pixelation and kaleidoscope colour patterns.
08-01-2018 07:46 PM
I have one TV that is ethernet connected and the other uses the wifi extenders on bridge mode. This happens with both TVs, so no difference with the type of connection.
When they work, I'm very impressed with the whole setup. But they just require too many resets a day to be considered reliable. (I work as an airline pilot, so having reliable equipment to me is essential!).
23-08-2018 10:00 PM
23-08-2018 10:06 PM
Im getting this as well all the time, Im connected via enthernet cable. Not impressed with vodafone tv tonight can't even watch any of my recordings just not displaying.
23-08-2018 10:55 PM
24-08-2018 06:57 PM
I just got Vodafone tv last weekend. The same thing is happening with our box. We are having to unplug and turn it back on and off at least once every couple of days because it it losing connection. We have the 2 extra wifi boosters. We have to unplug these and reset each booster to restore the connection. Our internet connection is fine as we seem to be able to stream things fine through Apple TV and and our computer and Netflix via our iPad. There are no issues with these devices losing connection. Is this problem going to be resolved anytime soon? We are on fibre and the lost connection is happening randomly when nothing else is playing so it doesn’t seem to be an issue without our internet.
25-08-2018 04:19 PM
25-08-2018 04:35 PM
I hadn't though of that, but feel that you are correct.
Mine has been on a surge protector from day one, and so is my modem - on a second unit in the same room. Therefore, as I'm watching The Expanse (again) on Netflix, it's full HD with zero defects in display quality and in perfect sync.
25-08-2018 06:22 PM
Thank you. I will give the surge protectors a try and report back in week or so!
Copyright © Vodafone New Zealand Ltd