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Vodafone TV box no working

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Posts: 6
Registered: ‎09-08-2017

Vodafone TV box no working

by mjmccann Starter Poster
Message 1 of 3 (669 Views)

Hi,

 

Got home today and the VTV box tells me I've no internet connection. My wired PC and wireless laptop are working as are our two Vodafone mobiles. I rest the router and all the lights are green on both the router and the two wifi extenders for the VTV. I tried ringing the VTV 0800 number but it says it's out of use.

 

I tried manually setting the VTV up again using the info for the IP adressess etc in my vodafone router settings (192 etc)

 

Can someone provide some advice?

 

Thanks,

Mark

Starter Poster
Posts: 9
Registered: ‎28-03-2018

Re: Vodafone TV box no working

by Glitchy12 Starter Poster
Message 2 of 3 (616 Views)

Hey Mark, 

 

If i've read it correctly your VFTV is connected via the Wifi Extenders? Have you tried (if you can) plugging the VFTV directly into the Router to see if that solves the issue? At least then you'll know if its something to do with the Wifi Extenders or the VFTV itself...

Starter Poster
Posts: 6
Registered: ‎09-08-2017

Re: Vodafone TV box no working

by mjmccann Starter Poster
Message 3 of 3 (614 Views)

Hi,

 

Just off the phone with a very helpful ninja. Turns out the extenders were both in AP mode and not AP/Station. All working now. Not sure why after 3 weeks both on AP mode they stopped, but at least it's fixed now!

 

Thanks,

Me

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