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Vodafone TV Remote not working

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Registered: ‎12-04-2018

Vodafone TV Remote not working

by KatsBeattie New Poster
Message 1 of 4 (1,058 Views)

Hey there,  our vodafone tv remote doesn't seem to be working. It was paired with our tv by the tech to control tv volume also etc, but now we have to use both remotes. I've tried new batteries and re-setting up, but was wondering if it is because it is an older remote than they have now?

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Posts: 2
Registered: ‎23-06-2018

Re: Vodafone TV Remote not working

by katgam Starter Poster
Message 2 of 4 (721 Views)

Hi, we are having the same issue. Just new to this FibreX and frustrated by it already. We have to use our old tv remote to control the volume and go back to the new Fibre X Tv remote to do everything else. It appears Vodafone have not responded to your question. Can anyone help with this??

 

Thx

Community Manager
Community Manager
Posts: 1,508
Registered: ‎01-03-2012

Re: Vodafone TV Remote not working

by Community Manager Community Manager
Message 3 of 4 (687 Views)

Can you confirm that the TV remote does not control the volume on your TV at all? Does using the remote volume make any difference to the sound volume?

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Posts: 2
Registered: ‎23-06-2018

Re: Vodafone TV Remote not working

by katgam Starter Poster
Message 4 of 4 (656 Views)

The actual TV remote alters the volume up and down but the new Vodafone remote does nothing when trying to alter the volume

 

thx

 

Kat

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