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TV feed stuttering, becoming pixelated and green lines

Starter Poster
Posts: 2
Registered: ‎11-04-2015

TV feed stuttering, becoming pixelated and green lines

by Unnak Starter Poster
Message 1 of 2 (708 Views)

Our Vodafone TV is becoming increasingly unreliable as the feed across all channels becomes pixelated, with green lines and constant freezes. Restarting the modem, box and three finger reset has not solved the problem. This is an incredibly frustrating issue, especially when watching live sport. Any help would be much appreciated. 

Staff
Posts: 324
Registered: ‎21-04-2014

Re: TV feed stuttering, becoming pixelated and green lines

by Staff grantt Staff
Message 2 of 2 (688 Views)

Hi @Unnak

 

What is your account number, I will take a look at your unit.

 

Cheers,
Grant

 

I work in a contractor role for Vodafone in the Media Services Group.

Please note that I am not a part of the social media team and help out on my own time where possible.
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