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T-Box freezing

Starter Poster
Posts: 2
Registered: ‎19-07-2018
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T-Box freezing

by PJCM Starter Poster
Message 1 of 4 (1,023 Views)

 

Our T-Box is repeatedly freezing. 

 

Rebooting both the modem and T-Box results in a much longer disk check process than usual followed by brief normal function and then a permanently frozen image. The unit is then unresponsive.

 

Firmware refresh using the up+OK+power button whilst reconnecting the power supply has the same outcome.

 

The modem appears to be functioning correctly re all lights illuminated and activity light flickering.

 

Any ideas on what else to try?  Are T-Boxes still available or have they been superseded by the new unit?

 

Thanks

 

 

Staff
Posts: 383
Registered: ‎21-04-2014

Re: T-Box freezing

by Staff grantt Staff
Message 2 of 4 (1,016 Views)

Hi @PJCM

 

It sounds like the disk in your unit is at the end of its life.

 

Best to call up to discuss options.

 

Cheers,

Grant

 

I work in Media Operations.

Please note that I am not a part of the social media team and help out on my own time where possible.
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Starter Poster
Posts: 2
Registered: ‎19-07-2018

Re: T-Box freezing

by PJCM Starter Poster
Message 3 of 4 (972 Views)

 

Great result.

 

Moving onto new Vodafone TV platform and upgrading to fibre broadband at $20 less per month than our current package.

Staff
Posts: 383
Registered: ‎21-04-2014

Re: T-Box freezing

by Staff grantt Staff
Message 4 of 4 (969 Views)

Good Stuff! Smiley Happy

I work in Media Operations.

Please note that I am not a part of the social media team and help out on my own time where possible.
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