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Standby coding error VTV - undefineds

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Posts: 10
Registered: ‎06-01-2018
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Standby coding error VTV - undefineds

[ Edited ]
by Muntedkiwi Starter Poster
Message 1 of 4 (625 Views)

Hi Vodafone,

can you please explain why our VTV sometimes comes up with this message and then blacks out:

"Your Vodafone TV box will go into standby mode in undefineds"

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Staff
Posts: 374
Registered: ‎21-04-2014

Re: Standby coding error VTV - undefineds

by Staff grantt Staff
Message 2 of 4 (603 Views)

Hi @Muntedkiwi

 

It sounds like you have power-saving enabled.  To disable this, go into settings and change to 'Instant On'.

 

The 'undefineds' is meant to display a duration before the STB goes to 'sleep'.   This is resolved in an upcoming software release.


Cheers,

Grant

 

I work in Media Operations.

Please note that I am not a part of the social media team and help out on my own time where possible.
Starter Poster
Posts: 10
Registered: ‎06-01-2018

Re: Standby coding error VTV - undefineds

[ Edited ]
by Muntedkiwi Starter Poster
Message 3 of 4 (589 Views)

thx @grantt, will give that a go.

Starter Poster
Posts: 10
Registered: ‎06-01-2018

Re: Standby coding error VTV - undefineds

by Muntedkiwi Starter Poster
Message 4 of 4 (634 Views)

Wow turn off power saving mode everyone. VTV now starts straight away, not 3 mins later. Recovering from a pause is immediate and no longer suffers a 5sec wait before fading in.

 

Vodafone, why did you over programme the power saving default mode?

 

cheers @grantt. Thx for that.

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