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Read Me: Vodafone TV Troubleshooting

Retired Staff
Posts: 3
Registered: ‎27-06-2014
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Read Me: Vodafone TV Troubleshooting

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by Retired Staff Frances Retired Staff
Message 1 of 2 (28,720 Views)

How to power cycle your Vodafone TV:

 

1. Unplug the power from both the Decoder and Modem
2. Wait 10-15 seconds to make sure power drains
3. Plug the power cable back into the Modem
4. Wait until all four green lights are on steady.
5. Power on the Decoder

 

Three button reset of Decoder:

The three finger reset was designed to take the current firmware image, stored on the Vodafone Digital TV Recorder hard drive and to write it again to the flash ram.

It is only to be done as a last resort. Media Services Group will advise when required.

  • Unplug the power to the set top box.
  • Wait 20 seconds
  • Hold the “power” button, “up” button, and the “ok” button on the front of the set top box (not remote). While holding the three buttons, plug the power back into the set top box. Continue holding until you see a green play light on the front, then you can let go.
  • After 5 minutes the PVR will be back in an operational state.

 

 

 


Accepted Solutions
Retired Staff
Posts: 3,381
Registered: ‎21-08-2010

Re: Read Me: Vodafone TV Troubleshooting

by Retired Staff Dylan Retired Staff
Message 2 of 2 (39,803 Views)

Hi everyone

 

If @FrancesElliott 's tips above don't help, please start a new topic in the Vodafone TV board with more info about the problem you're experiencing.

 

Thanks!


Dylan

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Accepted by Lon (Staff)
‎03-10-2015 04:33 AM

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Retired Staff
Posts: 3,381
Registered: ‎21-08-2010

Re: Read Me: Vodafone TV Troubleshooting

by Retired Staff Dylan Retired Staff
Message 2 of 2 (39,804 Views)

Hi everyone

 

If @FrancesElliott 's tips above don't help, please start a new topic in the Vodafone TV board with more info about the problem you're experiencing.

 

Thanks!


Dylan

Solution
Accepted by Lon (Staff)
‎03-10-2015 04:33 AM
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