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No Sky on Demand with Vodafone TV

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Starter Poster
Posts: 8
Registered: ‎02-02-2016

No Sky on Demand with Vodafone TV

by disappointed Starter Poster
Message 1 of 4 (546 Views)

Customers with Vodafone TV are still waiting. Vodafone. Someone respond. Initial responses like "it is coming" have gone quiet and the silence is deafening We have paid for over a year for an inferior product that does not have all of the features of SKY. As a responsible seller I would suggest one of the following solutions would be appropriate:

 

1. Let your paying customers know what is happening.

2. Refund customers for the poor quality of product offered.

3. Reduce the price as there are features we are not recieving.

4. Give all of your customers a SKY box so we can access all of the features.

 

I find it disappointing that the "Ninjas" will jump in and help for small issues but simply refuse to adress this issue. I was told when I purchased your product i would get "all the services that SKY has" yet cannot get On Demand nor can I get Sky Go. Personally seeing all of the complaints on this site I feel as if the Commerce Commission should be looking into the service provided by Vodafone. 

 

I look forward to a response... maybe

Community Manager
Posts: 1,706
Registered: ‎02-02-2013

Re: No Sky on Demand with Vodafone TV

by Community Manager Community Manager
Message 2 of 4 (530 Views)

@disappointed

 

Thanks for your post. I will get in contact with the product manager and get an answer for you.

Channel Manager, Help & Support
Vodafone New Zealand
Starter Poster
Posts: 8
Registered: ‎02-02-2016

Re: No Sky on Demand with Vodafone TV

by disappointed Starter Poster
Message 3 of 4 (211 Views)

It has been 11 weeks. Any response yet? 

Starter Poster
Posts: 8
Registered: ‎02-02-2016

Re: No Sky on Demand with Vodafone TV

by disappointed Starter Poster
Message 4 of 4 (187 Views)

Any response yet?????

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