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Neon access code

Starter Poster
Posts: 13
Registered: ‎28-03-2018

Neon access code

by Rooney Starter Poster
Message 1 of 6 (603 Views)

Ive sighned up for ultimate entertainment std with free sky sports , soho and neon  and how do i activate it all ? i havnt received a code for neon or any info on what to do with my sky+ box or any contact at all of when the new package will start

Community Manager
Posts: 2,981
Registered: ‎02-02-2013

Re: Neon access code

by Community Manager Community Manager
Message 2 of 6 (571 Views)

@Rooney

You should get your code within the next 2 weeks. Are you keeping your SKY services through SKY box or swapping to Vodafone TV?

m

Channel Manager, Help & Support
Vodafone New Zealand
Starter Poster
Posts: 13
Registered: ‎28-03-2018

Re: Neon access code

by Rooney Starter Poster
Message 3 of 6 (484 Views)

ive swapped over to vodafone tv which seems to settle down after about a week except for the sound delay which drives me nuts,thanks for letting me know about the neon code but it would save alot of customer angst if vodafone would just have let us know from the beginning

Starter Poster
Posts: 3
Registered: ‎21-02-2018

Re: Neon access code

by MarilynDavies Starter Poster
Message 4 of 6 (531 Views)

Hi

 

I have had no contact re this also, nor how to pay account or show it on My Vodafone - nothing since the Cable VDSL was setup........neither have I been sent any info on whatever Vodafone TV is or how to link up SKY ..........very poor after Sales Marketing or assistance 

Community Manager
Community Manager
Posts: 1,498
Registered: ‎01-03-2012

Re: Neon access code

by Community Manager Community Manager
Message 5 of 6 (506 Views)

Hi @MarilynDavies, Apologies for the lack of follow-up.  I can ask one of our Sales Ninjas to check in with you if you could please send me a private message with your customer information and contact details.

Starter Poster
Posts: 13
Registered: ‎28-03-2018

Re: Neon access code

by Rooney Starter Poster
Message 6 of 6 (305 Views)

well its been nearly 8 weeks now since i got vodafone tv still no neon access code  Smiley Sad glad ive got netflix

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