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'Insufficient signal strength'

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Starter Poster
Posts: 2
Registered: ‎13-05-2015

'Insufficient signal strength'

[ Edited ]
by MarilynDoak Starter Poster
Message 1 of 4 (1,348 Views)

Second day with 'Insufficient signal strength' and no picture for Vodafone TV. Tried turning on and off at wall and leaving it off since last night. What's the story?

 

Vodafone Ninja
Posts: 109
Registered: ‎11-05-2015

Re: 'Insufficient signal strength'

[ Edited ]
by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 4 (1,340 Views)

Hi Marilyn,

 

This could definitely be a fault that will need a technician out. You will need to try to do a 3 finger reset to see if this rectifies the issue. To do this, follow the steps shown here: https://community.vodafone.co.nz/t5/Vodafone-TV-SKY/Read-Me-Vodafone-TV-Troubleshooting/td-p/130215

 

If the above does not work, could you please PM me with your account number and contact numbers, and we will look into this further. Smiley Happy

 

 

Regards,

Michael

Starter Poster
Posts: 2
Registered: ‎13-05-2015

Re: 'Insufficient signal strength'

by MarilynDoak Starter Poster
Message 3 of 4 (1,322 Views)
Michael - Is this a private message? If not, how do I do that?
Marilyn
Business Ninja Adept
Posts: 1,466
Registered: ‎30-09-2014

Re: 'Insufficient signal strength'

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 4 of 4 (1,309 Views)
Yes it is a Private Message and you can do it by clicking on Michael's username and clicking Send a Private Message
I work in Mobile Technical Escalations and I volunteer my time here on the community helping out.
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