A box on the screen appears and it says, your digital tv recorder is about to be updated and that this will take 4 - 6 minutes, i push ok to start and then the unit turns off and then back on, then the message re-appears.
Also if i leave it and dont push ok, it will just turn off on its own after a few minutes and then turn on again and the same message will appear.
These so called fixes are temporary. This message has hit us 6 or 7 times in the past 2 years. The customer service may have improved but now technical service is poor. Vodafone need to fix this issue instead of replacing the box as a perm fix. Our decoder has already been replaced and isn't even that old. All the power in the world in telecomms and digital but cant fix a software looping issue.