Reply

Beware Vodafone TV Box

Starter Poster
Posts: 10
Registered: ‎13-07-2018

Re: Beware Vodafone TV Box

by PaulKirker Starter Poster
Message 11 of 37 (2,048 Views)

OK, well it's 3 or 4 weeks now since I did what you suggested and disabled the 5GHz band on the router.  I would say the dropping off problem has improved a little bit in that the drop offs are occuring several times a week now rather than every day.  But it is still annoying that it is happening at all.  Also a new little problem has cropped up in that quite often the screen just freezes for a minute or 2 and then just as I think I might need to reboot again, the programme resumes.  I can only conclude the problem lies with the hardware supplied by vodafone, the HG659 router and the Wifi extender units, they must be poor quality.  All in all this is far from satisfactory and I wonder why i am paying for such a lousy service!  Perhaps Vodafone should send a technician around to my house to see if they can figure something out??

Starter Poster
Posts: 9
Registered: ‎04-06-2016

Re: Beware Vodafone TV Box

by simonharley Starter Poster
Message 12 of 37 (646 Views)

Thanks Paul, @olof can you pls comment as you gave instruction on how to do this and when i disable the 5GHz then the wifi extenders have no signal to transmit.   

Starter Poster
Posts: 9
Registered: ‎04-06-2016

Re: Beware Vodafone TV Box

by simonharley Starter Poster
Message 13 of 37 (642 Views)

Sorry I don't understand.  You suggest disabling the 5GHz Wifi but the Vodafone Extenders only supports the 5Ghz Wi-Fi band.  How is that supposed to help?

Starter Poster
Posts: 10
Registered: ‎13-07-2018

Re: Beware Vodafone TV Box

by PaulKirker Starter Poster
Message 14 of 37 (654 Views)

I have no idea.  I just did what their supposed expert technician told me to do.  Actually what is happening now with the 2 TVs I am running off 2 separate vodafone boxes is that they both 'freeze' several times a night when watching.  The freeze is sometimes just like 30 seconds or so, other times it doesn't resume automatically so I have to reboot the extenders.  Very annoying and frustrating, vodafone should never have launched a product with so many problems attached - and they don't seem to have addressed these problems in the many months I have now been using the system!

Regular Poster
Posts: 16
Registered: ‎28-03-2018

Re: Beware Vodafone TV Box

by Regular Poster Rooney Regular Poster
Message 15 of 37 (607 Views)

what ive found is that the programe is catching up to the download and if you hit the back 20 sec button it fixes it, yes its annoying but technology is not perfect

Starter Poster
Posts: 3
Registered: ‎29-07-2018

Re: Beware Vodafone TV Box

[ Edited ]
by dlunny Starter Poster
Message 16 of 37 (1,997 Views)

Totally agree with what you have said PaulKirker

 I was the some talked in to switching from Sky TV to the new Vodafone TV Box by a smooth-talking telemarketer only to find all these faults with the box and like you say for the full price {same as Sky}. If I knew what I no now I would have never changed until they had it the same as Sky tv.

Thanks David

Starter Poster
Posts: 6
Registered: ‎23-08-2018

Re: Beware Vodafone TV Box

by BTM72 Starter Poster
Message 17 of 37 (1,522 Views)
I should have read these posts two weeks ago as have just changed from SKY to Vodafone TV and now experiencing all the same issues as mentioned in this thread!
Posted from Generic Android 2.0
Regular Poster
Posts: 15
Registered: ‎27-02-2016

Re: Beware Vodafone TV Box

by Regular Poster ewanc Regular Poster
Message 18 of 37 (1,483 Views)
Something else too try is put a surge protector on your plugs. Also make the extender is not near a high voltage device. Stove or microwave. Also check if you have a device in the house that turns on and off by itself this may draw alot of current on startup.. older tvs computers and screens do this.. also something i read somewhere and im sure vodafone may poopoo it is thay the vstb power supply is prone to low voltage spikes hence way i put it on a surge protector on it as well as all the other vf gear.
Posted from Samsung SM-G930F
Regular Poster
Posts: 16
Registered: ‎28-03-2018

Re: Beware Vodafone TV Box

by Regular Poster Rooney Regular Poster
Message 19 of 37 (1,386 Views)

Dont forget that there are no subtitles,in this day and age you would think that it would be a no brainer 

Starter Poster
Posts: 10
Registered: ‎15-09-2014

Re: Beware Vodafone TV Box

by MelBaker Starter Poster
Message 20 of 37 (1,226 Views)

Really wish I had read this before I agreed to Vodafone TV - every night we have to reboot the systems to go.  Freezing is occuring on a regular basis.  What absolute cr*p!

Stats
  • 36 Replies
  • 21w ago
  • 5,663 Views
  • 9 Kudos
  • 12 Contributors