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Always rebooting VFTV & extender every day

Starter Poster
Posts: 3
Registered: ‎07-08-2018

Always rebooting VFTV & extender every day

by LAJR Starter Poster
Message 1 of 5 (638 Views)
Every evening I have to physically unplug both the VFTV & extender for it pick up a ‘connection’. I know our wifi is working perfectly normal on all our other devices. Very frustrating...
Posted from Apple iPhone
Regular Poster
Posts: 15
Registered: ‎27-02-2016

Re: Always rebooting VFTV & extender every day

by Regular Poster ewanc Regular Poster
Message 2 of 5 (623 Views)
Are you using the 2g or 5g bands.
Posted from Samsung SM-G930F
Starter Poster
Posts: 3
Registered: ‎07-08-2018

Re: Always rebooting VFTV & extender every day

by LAJR Starter Poster
Message 3 of 5 (607 Views)
They are the new 5Ghz extenders, only installed VFTV 2 weeks ago..
Posted from Apple iPhone
Staff
Posts: 40
Registered: ‎23-07-2018

Re: Always rebooting VFTV & extender every day

by Staff olof Staff
Message 4 of 5 (590 Views)

Can you check that your STB is set to Instant On Mode by going to:

 

Settings > More Settings > Power

 

Then, please let me know if you stil have issues? 

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Starter Poster
Posts: 3
Registered: ‎07-08-2018

Re: Always rebooting VFTV & extender every day

by LAJR Starter Poster
Message 5 of 5 (563 Views)
No unfortunately it hasn’t worked. I’ve contacted customer services
Posted from Apple iPhone
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