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ftp access to home page is denied

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Posts: 3
Registered: ‎04-08-2018

ftp access to home page is denied

by KelvinWestcott Starter Poster
Message 1 of 3 (104 Views)

I have been set up with a home page "ftp://homepages.vodafone.co.nz/public_html/" but I get the following message when trying to transfer files to the ftp url shown. The message is "Copying files to remote side failed.
index.html: Permission denied" (Winscp/ftp).

 

The permissions on public_html do not allow me to create anything.

Can anybody help me - or do I just ring Vodafone support ?

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Starter Poster
Posts: 3
Registered: ‎04-08-2018

Re: ftp access to home page is denied

by KelvinWestcott Starter Poster
Message 2 of 3 (58 Views)

This request has now been passed to a "Ninja" and then to the "domains team"

Starter Poster
Posts: 3
Registered: ‎04-08-2018

Re: ftp access to home page is denied

by KelvinWestcott Starter Poster
Message 3 of 3 (29 Views)

This has now been escalated by the domains team as a job to the engineer.

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