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Waikato | Network updates

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Community Manager
Posts: 2,920
Registered: ‎02-02-2013

Waikato | Network updates

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by Community Manager Community Manager
Message 1 of 4 (668 Views)

This message is an ongoing post where we will offer network information for the Waikato region.

From time to time we may temporarily suspend or restrict a Service so that we can carry out maintenance and development work on the Network.  We will always try to ensure that we give you as much notice as is reasonably practicable and that such suspensions or restrictions take place outside normal business hours.

You can choose to regularly visit this post, or we would recommend that you subscribe (big red button below). This way, any time we post about upcoming maintenance in this region, you will receive an email letting you know.

Please also note that the maps included in each post cover an indicative area of the potential outage and are not meant to show exactly where the outage will be.

If you have any feedback on the posts or notification method, please do not hesitate to email us at businessfeedback@vodafone.com.

Channel Manager, Help & Support
Vodafone New Zealand
Vodafone Ninja
Posts: 219
Registered: ‎15-05-2018

Re: Waikato | Network updates

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 4 (19 Views)

Un-Planned outage on our fixed network
Customers in Newton St, Omanu, Tauranga may currently be experiencing a partial or complete loss of Voice and Data services.

 

This issue has been identified as a high priority by our tech teams, who are currently working to resolve this.

 

While we do not yet have a resolution timeframe, our technicians are working their hardest to get this resolved for you as soon as possible.

 

We're sorry for any inconvenience this may cause.

 

Thanks,
The team at Vodafone

Vodafone Ninja
Posts: 219
Registered: ‎15-05-2018

Re: Waikato | Network updates

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 3 of 4 (18 Views)

Un-Planned outage on our mobile network
Customers in Kaimai Tauranga may currently be experiencing degraded 2G/3G mobile services.

 

This issue has been identified as a high priority by our tech teams, who are currently working to resolve this.

 

While we do not yet have a resolution timeframe, our technicians are working their hardest to get this resolved for you as soon as possible.

 

We're sorry for any inconvenience this may cause.

 

Thanks,
The team at Vodafone

Vodafone Ninja
Posts: 219
Registered: ‎15-05-2018

Re: Waikato | Network updates

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 4 of 4 (8 Views)

Service restored on our mobile network after an un-planned outage

All mobile services restored around Kaimai, Tauranga.

If you are still experiencing any loss of service, please give your Vodafone service team a call as soon as possible.

Between 12:35 16-07-2018 and 16:47 16-07-2018 our 2G, 3G and 4G mobile network around Kaimai, Tauranga was impacted by an outage.

Customers in the area may have experienced degraded service during this time. Fixed broadband and landline services, were not affected.

 All services are now back up and running as per usual.

We're sorry for any inconvenience this may have caused.


Thanks,
The team at Vodafone

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