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Taranaki | Network updates

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Community Manager
Posts: 3,037
Registered: ‎02-02-2013

Taranaki | Network updates

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by Community Manager Community Manager
Message 1 of 2 (851 Views)

This message is an ongoing post where we will offer network information for the Taranaki region.

From time to time we may temporarily suspend or restrict a Service so that we can carry out maintenance and development work on the Network.  We will always try to ensure that we give you as much notice as is reasonably practicable and that such suspensions or restrictions take place outside normal business hours.

You can choose to regularly visit this post, or we would recommend that you subscribe (big red button below). This way, any time we post about upcoming maintenance in this region, you will receive an email letting you know.

Please also note that the maps included in each post cover an indicative area of the potential outage and are not meant to show exactly where the outage will be.

If you have any feedback on the posts or notification method, please do not hesitate to email us at businessfeedback@vodafone.com.

Channel Manager, Help & Support
Vodafone New Zealand
Vodafone Ninja
Posts: 492
Registered: ‎15-05-2018

Re: Taranaki | Network updates

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (110 Views)

Planned maintenance and network maintenance on our fixed network

We continuously upgrade our networks to ensure Kiwis get the most reliable broadband available. As part of this, there is some upcoming work planned on the broadband and landline network in New Plymouth, which may result in an outage to customers in the area.



To reduce any disturbance the outage will be outside of normal business hours. Affected customers may notice their Private IP, voice over IP, and broadband data services are down for up to 1 hour between 12am and 4am on 8/10. But rest assured all services will return to normal immediately afterward.

We're sorry for any inconvenience this may cause.


Thanks,
The team at Vodafone

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