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Northland | Network updates

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Community Manager
Posts: 3,074
Registered: ‎02-02-2013

Northland | Network updates

[ Edited ]
by Community Manager Community Manager
Message 1 of 3 (1,035 Views)

This message is an ongoing post where we will offer network information for the Northland region.

From time to time we may temporarily suspend or restrict a Service so that we can carry out maintenance and development work on the Network.  We will always try to ensure that we give you as much notice as is reasonably practicable and that such suspensions or restrictions take place outside normal business hours.

You can choose to regularly visit this post, or we would recommend that you subscribe (big red button below). This way, any time we post about upcoming maintenance in this region, you will receive an email letting you know.

Please also note that the maps included in each post cover an indicative area of the potential outage and are not meant to show exactly where the outage will be.

If you have any feedback on the posts or notification method, please do not hesitate to email us at businessfeedback@vodafone.com.

Channel Manager, Help & Support
Vodafone New Zealand
Vodafone Ninja
Posts: 494
Registered: ‎15-05-2018

Re: Northland | Network updates

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 3 (201 Views)

UPDATE: Un-Planned outage on our mobile network
While our technicians are working their hardest to restore the fault in your area, customers in Northland may still be experiencing a complete loss of <2G/3G/4G> mobile services.

No ETR at this stage

We really appreciate your patience at this time and will confirm with you on this noticeboard once the services have been restored.

Again, we do apologise for any inconvenience this may cause.


Thanks,
The team at Vodafone

Vodafone Ninja
Posts: 494
Registered: ‎15-05-2018

Re: Northland | Network updates

[ Edited ]
by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 3 of 3 (173 Views)

All mobile services restored in Northland

If you are still experiencing any loss of service, please give your Vodafone service team a call as soon as possible.

Although everything is now back up and running, we recommend you check any monitored alarms or any other critical services you may have running on these networks, to ensure they are operating as per usual. If they are not, please get in touch with the alarm service provider.>

We're sorry for any inconvenience this may have caused.

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