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Auckland | Network updates

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Community Manager
Posts: 2,975
Registered: ‎02-02-2013

Auckland | Network updates

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by Community Manager Community Manager
Message 1 of 4 (1,802 Views)

This message is an ongoing post where we will offer network information for the Auckland region.

From time to time we may temporarily suspend or restrict a Service so that we can carry out maintenance and development work on the Network.  We will always try to ensure that we give you as much notice as is reasonably practicable and that such suspensions or restrictions take place outside normal business hours.

You can choose to regularly visit this post, or we would recommend that you subscribe (big red button below). This way, any time we post about upcoming maintenance in this region, you will receive an email letting you know.

Please also note that the maps included in each post cover an indicative area of the potential outage and are not meant to show exactly where the outage will be.

If you have any feedback on the posts or notification method, please do not hesitate to email us at businessfeedback@vodafone.com.

l.

Channel Manager, Help & Support
Vodafone New Zealand
Vodafone Ninja
Posts: 443
Registered: ‎15-05-2018

Re: Auckland | Network updates

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 4 (240 Views)

Planned maintenance and network maintenance on our fixed network

We continuously upgrade our networks to ensure Kiwis get the most reliable broadband available. As part of this, there is some upcoming work planned on the broadband network in Auckland, which may result in a short outage to customers in the area.



To reduce any disturbance the outage will be outside of normal business hours. Affected customers may notice their Private IP and internet access services are down for up to 20 minutes between 12am and 4am on 17/09. But rest assured all services will return to normal immediately afterward.

We're sorry for any inconvenience this may cause.


Thanks,
The team at Vodafone

Vodafone Ninja
Posts: 443
Registered: ‎15-05-2018

Re: Auckland | Network updates

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 3 of 4 (157 Views)

Planned maintenance and network maintenance on our fixed network

We continuously upgrade our networks to ensure Kiwis get the most reliable broadband available. As part of this, there is some upcoming work planned on the broadband network in the Auckland region, which may result in a short outage to customers in the area.



To reduce any disturbance the outage will be outside of normal business hours. Affected customers may notice their broadband services are down for up to 25 minutes between 12am and 6am on 20/09. There may also be a slight degradation in mobile services during this period. But rest assured all services will return to normal immediately afterward.

We're sorry for any inconvenience this may cause.


Thanks,
The team at Vodafone

Vodafone Ninja
Posts: 443
Registered: ‎15-05-2018

Re: Auckland | Network updates

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 4 of 4 (126 Views)

Planned maintenance and network maintenance on our mobile network

We continuously upgrade our networks to ensure Kiwis get the most reliable mobile service available. As part of this, there is some upcoming work planned on the mobile network in Favona, which may result in degraded service to customers in the area.



2G, 3G, and 4G Mobile services may be degraded for up to 8 hours between 8am and 8pm on 21/09. But rest assured all services will return to normal immediately afterward.

We're sorry for any inconvenience this may cause.


Thanks,
The team at Vodafone

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