18-02-2017 02:34 PM last edited 06-12-2017 09:37 PM by MikeHales
I am having lots of problems with vodafone tv and have for a number of weeks.
The picture is lagging behind, freezing and pixalating with green lines.
I have 2 boxes. i have tried power off and on with both the router and the tv boxes but no luck.
Can anyone please help?
20-02-2017 03:35 PM
Is this happening on both your decoders or just one? If you would like for me to look into your TV service can you please private message me with your account number or phone number.
26-02-2017 12:20 PM
Not sure if you have any solutions to the problems that I am having or do I need to discuss with someone else?
27-02-2017 08:34 PM
Your not alone - our Vodafone TV has been playing up quite a bit lately too.
Screen freezing/lagging and also periods of no audio.
Not sure how many other customers are experiencing the same issues.
Vodafone, there is obviously some major issues with the TV box both hardware & software - we customers (that keep your business ticking over) are paying for a service, that lately does not live up to the expectations promoted.
AND WHEN is the software going to be available for On-Demand, it has been promised for so long, but not eventuated.
On a plus for you guys - very disapointed that Vodafone & SKY merger was declined by the commerce commision - (this may have been a solution to alot of our issues) - unfair when the following day smellycom broker a deal with Netflix - unjustified.
End of rant...for now
28-02-2017 08:45 AM
Hi @chappers1 Did Hamish reply to you? If not, send me your details via PM and I will pass it on.
@PaulDempsey Please PM me with your account number and I will also investigate your issue.
03-03-2017 08:40 PM
03-03-2017 09:18 PM
@RobM What channels have you noticed this on?
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