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Vodafone TV app and iOS 11

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Registered: ‎16-10-2015
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Vodafone TV app and iOS 11

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by ChrisCameron Starter Poster
Message 1 of 6 (568 Views)

The Vodafone TV app is only 32 bit and, according to iOS 10.3.2, won't be supported on iOS 11.  The app was last updated in April 2015, so has it died an unnatural death, or will there be an update to become a 64 bit app and, therefore, supported by iOS 11?

 

This is actually a useful app that allows for remote control of the Vodafone TV STB!

Posted from Apple iPad

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Community Manager
Posts: 2,064
Registered: ‎02-02-2013

Re: Vodafone TV app and iOS 11

by Community Manager Community Manager
Message 5 of 6 (80 Views)

@Merino61

@ChrisCameron

@dbatten

 

With the new TV service, we won't be updating the old TV app - apologies.

Channel Manager, Help & Support
Vodafone New Zealand

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Accepted by MikeHales (Community Manager)
‎07-12-2017 11:05 AM

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Vodafone Ninja
Posts: 384
Registered: ‎21-07-2015

Re: Vodafone TV app and iOS 11

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 6 (535 Views)

Hi @ChrisCameron

 

Thanks for bring this to our attention, we'll get this pass this on to our app developers.

 

^Hamish

Frequent Poster
Posts: 25
Registered: ‎08-06-2014

Re: Vodafone TV app and iOS 11

by Frequent Poster dbatten Frequent Poster
Message 3 of 6 (254 Views)

Greetings this issue was brought to your attention 28 July - now is now!

 

Can you update us please on the status of this issue - I use both my Iphone 7plus and the Vodafone App quite a lotSmiley Happy if you aren't going to support it going forward you need to say now - like NOW

 

thanks db

New Poster
Posts: 1
Registered: ‎02-10-2017

Re: Vodafone TV app and iOS 11

by Merino61 New Poster
Message 4 of 6 (234 Views)

Hi

 

i am so surprised that Vodafone hasn’t updated this app.  IOS 11 has been with us for at least a week and I can no longer use  the APP to book programmes, delete programmes or view the programme guide, it does not work with IOS 11.

 

can you please advise what the developers tomyou back in June and if it is intended to update the app so that it can be used.

 

 

Many thanks

 

 

Posted from Apple iPad
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Community Manager
Posts: 2,064
Registered: ‎02-02-2013

Re: Vodafone TV app and iOS 11

by Community Manager Community Manager
Message 5 of 6 (81 Views)

@Merino61

@ChrisCameron

@dbatten

 

With the new TV service, we won't be updating the old TV app - apologies.

Channel Manager, Help & Support
Vodafone New Zealand
Solution
Accepted by MikeHales (Community Manager)
‎07-12-2017 11:05 AM
Starter Poster
Posts: 8
Registered: ‎16-10-2015

Re: Vodafone TV app and iOS 11

by ChrisCameron Starter Poster
Message 6 of 6 (34 Views)

Thanks for the update Mike.

 

There was an update pushed out to support iOS 11.

 

Unfortunately, I’m ineligible for the new Internet TV service, due to being a FibreX Max customer (i.e. uncapped, unlimited).  I’ve been told (twice) that I will have to downgrade to a 200GB data cap to be eligible for Internet TV.

Posted from Apple iPad
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